National Bank Insurance

National Bank Insurance Auto | Home is currently experiencing customer service delays as a result of a global IT outage. Services are being gradually restored and our teams are continuously monitoring the situation. Remember, you can report a claim 24/7 through Client Centre and the mobile app as they remain fully functional.

If you have been impacted by the recent weather events, National Bank Insurance Auto | Home is here to help. We are experiencing unusually high call volumes. For all non-urgent claims, we invite you to submit them via Client Centre or the app. For any emergency, please call us at 1-877-871-7500.

National Bank Insurance Auto | Home systems will be undergoing scheduled maintenance on July 8 and July 9. The customer service, online quick quote tools, Client Centre and mobile app will be temporarily unavailable. For immediate assistance to report a claim contact our Claims department, available 24/7 at 1-877-871-7500.

Our thoughts go out to those affected by the wildfires. We are here to help. You can report a home or auto claim at 1-877-871-7500.

IMPORTANT: Our National Bank Insurance Auto | Home phone system is temporarily not available. We are working to restore access and apologize for the inconvenience. To start a claim, or access your home or car insurance documents, please visit your Client Centre or use our app.